Privacy Policy

1. Introduction

GlobalGrantHub ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please discontinue use of the platform.

2. Information We Collect

We collect information that you voluntarily provide to us when you register, create a project, make a donation, or contact us. This may include:

• Personal identification information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (biography, profile picture, social links)
• Organisation and KYC information submitted for verification
• Payment information (processed securely through our payment providers)
• Communications you send to us or to other users on the platform

We also automatically collect certain information when you use the platform, including browser type, IP address, pages visited, and referring URLs, through cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process transactions and send related information
• Facilitate communication between funders and project recipients
• Verify your identity and comply with KYC/AML requirements
• Send administrative information, updates, and security alerts
• Respond to your comments and questions
• Monitor usage patterns and improve our platform
• Send marketing and promotional communications (where you have consented)
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With other users: profile information made publicly visible according to your privacy settings
• Service providers: third-party vendors who assist us in operating the platform (payment processors, cloud hosting, analytics)
• Legal requirements: when required by law or to protect our rights
• Business transfers: in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention.

6. Security

We implement technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure socket layer technology (SSL/TLS), and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@globalgranthub.com.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: